Hotify - Shipping Policy

All deliveries will be through HOTIFY itself or through our shipping partners, which may change from time to time at our discretion. The shipping method used will be at the discretion of HOTIFY. For the first time users, the shipping will be free of cost, but subsequently the shipping cost will be applied depending upon the distance (km.) from our office to your place.

The products sent to you will be cleaned well and delivered ready to wear and are proficiently cleaned, sterilised and inspected thoroughly before each product is sent to you, but the use of the products is at your own risk and HOTIFY shall not be held liable for any health related complaints with respect to any product. The product ordered by a user including the size, colour and design shall be shipped and delivered on or before the delivery date. HOTIFY will provide you with information about estimated delivery and arrivals of your product through the site or app or any other way of communication. It is hereby clarified that in the event a product ordered by you is not available, HOTIFY shall take reasonable efforts to notify you of such unavailability and you shall have the right to order a replacement product

The order shall be delivered within (add number) days, and HOTIFY may deliver the products to user before (add number) days, in that eventuality HOTIFY will inform the user about the estimated delivery day by sms/email or any other way of communication. In case the order has been placed and delivered, then the amount paid on such order is non-refundable.

In case HOTIFY is unable to deliver the confirmed order(s) as mentioned hereinabove and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the site/app will be reversed back in your card account within a reasonable time. No refunds shall be applicable on the orders made by the Customer(s) under the Cash on Delivery ("COD") option.